What is Whois Verification?
Whois verification is a process required by ICANN (Internet Corporation for Assigned Names and Numbers) to ensure that the email address linked to a domain name is valid and belongs to the domain owner (called the Registrant).
This rule applies to all gTLDs (generic top-level domains like .com, .net, .org) and nTLDs (newer domain extensions like .xyz, .online), but not to ccTLDs (country-code domains like .uk, .ca).
🕒 When Does Verification Happen?
Verification is required within 15 days if any of the following occurs:
- A new domain is registered with an unverified email address.
- A domain is transferred from another registrar.
- The Registrant contact is changed to someone with an unverified email.
- The Registrant’s email address is updated to an unverified one.
- A domain is moved to another account and ends up with an unverified email.
📩 What Happens Next?
- An email is automatically sent to the Registrant’s email address asking them to verify it.
- If the email is not verified within 15 days, the domain will be deactivated.
- The domain will then show a page explaining why it’s inactive and how to fix it.
- Once the email is verified, the domain will be reactivated.
🔧 What Can You Do During the 15 Days?
From your Reseller or Customer Control Panel, you can:
- ✅ Update the Registrant’s contact details.
- 🔁 Re-send the verification email if it wasn’t received.